Mission statement
Mitcham Family Practice is committed to working together to provide our patients’ the highest quality of accessible personalised care in safe and welcoming surroundings. We ensure, we listen to the needs and views of our patients’ and to treat them as individuals with the respect and dignity they deserve. Our dedicated team of highly trained staff will always act with integrity and respect, collaborating with other healthcare professionals ensuring our patients’ best interests come first.
Practice vision
- To provide the best possible outcomes for our patients in a safe and welcoming environment. Our doctors and staff are approachable, respectful and patient-centered
- To be at the forefront of modern general practice, offering a wide range of services and facilities
- To be a Centre of Excellence for teaching and training of medical students.
- To use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity
- Continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients and communities
- To support the development through a greater understanding and treatment of disease through proactive engagement with research projects
- Seek to collaborate and work in partnership to strengthen community links and respond to local, regional and national initiatives
Practice values
- To treat our patients with dignity, respect and compassion ensuring we prioritise our patients’ needs
- To act with integrity and honesty and be transparent and accountable for our actions
- Promoting best practice and encouraging continuous professional development of our practice team valuing their individual contribution and collaborating with other healthcare professionals and strengthening community links to deliver on local, regional and national initiatives.
- Using innovative technology to enhance and improve our comprehensive healthcare services and facilities
- To help patients make informed decisions to improve their health, safety and wellbeing and prevent future disease