Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access account
- by phoning us on 020 8648 2432 between 11:30am-2:30pm or 4pm-6pm
- as a text message, if you have consented and it is applicable
Please note, we request that you do not assume that a result is normal if we do not contact you. The surgery will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results even if there is not a significant problem.
Important:
In the case of test results requiring urgent action, the practice will contact the patient as soon as possible.
General information about test results
A receptionist can tell you the advice the doctor has given, i.e. normal result or you need to see the doctor or nurse. If you request a pregnancy test, you will be given a security code to collect your result.
Please remember that the staff can only act in accordance with the doctors instructions, so may not be able to give you a result. This does not necessarily mean that there is a problem but simply that the doctor needs to see you or talk to you, to explain the whole situation.
The results of tests carried out during hospital visits are not normally sent to the practice.
Results of smear tests
Normal smears are recalled every three years or if you have abnormal smears it may be more frequently. Sometimes, if a smear is inadequate you will be called by the surgery to have it repeated. If there are any problems with your smear that needs referral to a gynaecologist, the surgery will contact you to see a doctor in the surgery.
Smear results can take a few weeks to come back from the cytology department, you should also receive a copy of the result in the post.
Confidentiality
Results for patients over 16 years old can only be given to the patient. As per our practice policy to ensure patient confidentiality, the staff will not disclose any details of the test but will advise you of any action that needs to be taken. Results can be given to someone other than the patient, if previously arranged with doctor.
Laboratory specimens
Specimens should be handed in as early in the day as possible. Please ensure your name and date of birth are on the container.
Test times
X-Ray – Up to 2 weeks
Smear – 4 weeks
Blood tests – 2 – 7 days depending on the test
Urine – Within 3 days